Privacy Policy

Effective Date: 20/01/2026
Company Name: Kray Shop (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase PC parts and accessories.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely via third-party providers)

Account & Purchase Information

• Account login credentials

• Order history

• Wishlist and saved items

• Product preferences

Device & Usage Information

• IP address

• Browser type and operating system

• Pages visited, clicks, and browsing patterns

• Device information (PC, mobile, etc.)

Marketing & Communication

• Newsletter sign-ups

• Responses to surveys, promotions, or campaigns

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Deliver products and provide customer support

• Manage accounts and subscriptions

• Improve our website, products, and services

• Send updates, promotions, or newsletters (with your consent)

• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Payment processors

• Shipping and logistics providers

• IT and hosting service providers

• Legal or regulatory authorities if required by law

All third parties are required to use your information only for authorized purposes and to protect your privacy.

4. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal, tax, or accounting obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Track and analyze website usage

• Remember user preferences and shopping cart contents

You can manage or disable cookies through your browser settings.

6. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Opt out of marketing communications

Requests can be made by contacting us at sales@krayshop.com.au

8. Children’s Privacy

Our website and services are not directed to children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

9. Third-Party Services

Our website may include links or integrations with third-party services (e.g., payment gateways, review platforms). These services have their own privacy policies, and we are not responsible for their practices.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

Kray Shop
Email: sales@krayshop.com.au
Address: Unit 423 / 83 Campbell Street, Wollongong NSW, 2500 Australia/.